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COMPUTERS ARE RUINING THE DOCTOR'S OFFICE by Rick Payne, Ep 52

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Uploaded by on Mar 24, 2010

Rick Payne is a software engineering consultant and is still negotiating his current contract with Leukemia since 2007. When first being treated for Leukemia, he was appalled by the paper records, lame software systems in place and dictation of records. Rick hopes to show that current implemented paperless systems, are hurting patient care and also hopes to inspire some of developers and entrepreneurs through the Ignite format in order to provoke innovation. Distributed by Tubemogul.

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  • Then why is everyone spending so much money on EPIC?

  • Everyone's comment's are way to long!

  • @kitsunde: there is much to agree with in your comment, however, some responsibility needs to be accepted by "software engineers" (or whatever they call themselves these days).

    If you look around a clinic, the building, the equipment, the floors, the lights, the doors, EVERYTHING EXCEPT SOFTWARE has been "built to code" some kind of "code" (not computer code) but code like "building code", "equipment manufacture code" ...

    is there such a thing in software?

    Any idiot can write software for'em

  • Easy solution, FileNet and Orion Health. Problem solved.

    Open source? Use Alfresco.

  • @kitsunde

    It is the developers fault when the solution doesn't solve the problem. In fact it is the hole team's fault. The other problem is that most devs and designers are not qualified to solve this problem. It is a data nightmare that exposes all the weakness of dealing with lots of data on a small screen.

  • The doctor is no different than any other user out there. For there to be good utilization of software (and arguably hardware), the doctors have to be provided with good solutions. The deployment of software in these environments makes it very difficult to build, test, deploy and update solutions. The situation is also hindered by the fact that small and medium sized offices lack funds or aptitude to investigate solutions.

  • It's the usability experts jobs to find these types of problems not the software developers. If you want someone to blame it's probably the managements fault for not hiring usability experts or the usability experts fault for not properly analyzing the constraints. If anything this is the kind of things that happen when you expect developers to be designers.

  • this is so infuriating... (i'm sure the software developer community would say it's not their fault) ...

    TOO MENNA POSERS!!!! (thas thurr problem)

  • Very inspirational guy. I hear him in regards to appointments becoming more impersonal. I actually get this more often with my dentist (luckily I have a fantastic physician!) which doesn't help due to my huge fear of dental work. Nothing like going in on the verge of a panic attack and the guy won't even look you in the eye cause he's too immersed in 2 year old xrays of your teeth on the computer. Being able to send that information from point a to b fast is a plus, but it has its annoyances.

  • I LOVEIT!

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