How To Recover Lost Customers

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Uploaded by on Apr 30, 2008

http://www.60SecondMarketer.com It costs 3 to 5 times more to replace a customer than it does to keep one. Despite this, 80% of most marketing budgets are devoted to customer acquisition rather than customer retention. There are 3 key steps to recover a lost customer. Do you know what they are? Find out in 60 seconds.

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Education

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