Future Directions (User Experience and Experience Design) - Video 4

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Uploaded by on Dec 8, 2010

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Read Marc's chapter with commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess.

Source: http://www.interaction-design.org/encyclopedia/user_experience_and_experience...

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  • Ecellent videos. Thanks for sharing :)

  • Marc you are awesome, I really appreciate all your hard work.

    I think if people will listen they will improve living conditions.

  • A very interesting series of videos, thanks so much for sharing.

  • I would categorize interactions into two broad categories - transactional and immersive. I think the experience, the emotion and the user's story with the device come into play only when the product or service is more immersive than transactional. For the transactional experience, I think the aesthetics of interaction are more important. In a sense, it's better to make the interface as simple as possible, so that the experience of the transaction would be seamless.

  • Learned a lot. Thanks Marc!!!

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