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Service Cloud 2: Salesforce Answers Demo with Kraig Swensrud

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Uploaded by on Sep 9, 2009

Salesforce Answers helps companies crowd source knowledge from anyone on the web. In this demo, Kraig Swensrud shows the power of a Salesforce Answers, capturing knowledge from the Facebook community.
www.salesforce.com/servicecloud2

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  • Awesome, but how do you actually get salesforce answers into facebook? Been trying to figure this out for sometime, but no one answered! We want to have a facebook app that has salesfroce answers in it so facebook users can use it...

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