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Uploader Comments (LiverpoolLashes)
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All Comments (24)
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@dunncd1 hehe - VERY dangerous :P Thanks for subscribing to my second channel too - I really appreciate it x
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thanks for sharing this website hunny im off to have a nosey lol this could be dangerous lol lol lol x
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@Allthingsbeaauty It is isn't it?! I was thinking of 'My Chihuahua Bites' - thanks for telling me - i'll add an annotation :) x
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hot n' spicy is orange...
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@LiverpoolLashes. Hi Karen. You are a star. Thanks so much for your thorough and well laid out response. My ghosh I sure wish I'd seen your channel before. You are so knowledgeable Thanks ever so much. I'll let you know how I get on. I think I'll also message you too. Enjoy your day and thanks a million. Hugs. Vivx
TrulyBlessed331 1 week ago
@TrulyBlessed331 Awww you're more than welcome Viv. Knowledge is power and if you talk like you know 'your stuff' then they will soon back down - what i've told you is UK law and if they dont back down then you'll take it further (although as I say even the bottles I get from the beauty supply store can vary but the quality of the polish has been correct so must be genuine) Thanks so much for subscribing to me too... and good luck :) xx
LiverpoolLashes 1 week ago
Hi Karen.
Thanks very much for posting this. It has reassured me somewhat. I recently made an order from them but I am skeptical about one of the OPI polishes. The bottle and cap are different to regular OPI and their customer service has so far been shoddy in helping me. Added to that they say they do not accept returns on cosmetics so I am stuck with them. I don't think I will be using them again.
TrulyBlessed331 2 weeks ago
@TrulyBlessed331 Hi!! sorry to read of your disappointment. Two things that are important for me to tell you... firstly is that im not sure if you're aware that i'm a qualifed nail tech so I buy my OPIs generally from the beauty supply store. Sometimes the bottles there are slightly different (the texture of the lid is how id describe it) sometimes they have a long number printed into the lid or the logos on the back are different but they are genuine. CONTINUED...
LiverpoolLashes 2 weeks ago
@TrulyBlessed331 Secondly if you took delivery within the last 7 days you can contact them & quote the Distant Selling Regulations... I am trained in consumer affairs and as this product was purchased BEFORE viewing it they CANNOT refuse a return OF ANY KIND with 7 days of delivery. If this is the case then if you quote the Distant Selling Act they will soon give you a more customer service friendly response. I hope this helps x
LiverpoolLashes 2 weeks ago
@TrulyBlessed331 THIRDLY (I wasnt planning on a third one but I have also thought of it) If you believe that the goods arent genuine then you can also mention the Trades Description Act (and quote this if you want) This act means the item needs to be: As described, fit for purpose & safe. It is not as described if it is not legitimate 'OPI branded' as stated xx
LiverpoolLashes 2 weeks ago