Seth Godin: JetBlue-Sadly stuck with the status quo

One of the most influential bloggers in the world, Seth Godin, rips apart Jet Blue and their website today. I would not want to be an executive at Jet Blue today; you are either doing a lot of yelling or being yelled at a lot. Godin goes step by step revealing every single flaw in the typical Jet Blue customer's experience on the Jet Blue website.

It is painful. And it's clear that no one at jet blue has ever used their own website. Let's see how long it takes Jet Blue to correct their mistakes. I'm betting they do it quickly.

Category:

Science & Technology

Tags:

• seth godin
• jet blue
• jetblue
• tjwalker
• tj walker