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CSU: ITIL v3 Change Management Objectives

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Uploaded by on Dec 26, 2009

This video introduces the objectives for the change management process as explained in the ITIL v3 volume Service Transition.
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these.
As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

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Uploader Comments (IsleBeeBach)

  • Hey Marco, the company offered me a position after the interview which involved a presentation on Change Management. Thanks to your videos for giving me the material to add to my presentations. Best regards, Tim

  • @tadath Wow! That's the best feedback I've received so far. Well done - and let me now how you're doing in your new job okay. All the best, Marco

    Have Easter and don't each too many chocolate eggs :-)

  • I have to give a presentation on Change Management, this helps no end! Thanks very much Marco, great video.

  • @tadath No problem, and good luck with your presentation :-)

Top Comments

  • Thanks Marco - now I get it :)

  • Great video - hopefully there's more coming :-)

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All Comments (7)

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  • Great Presentation ... Thanks a lot for sharing! :)

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