CSU: ITIL v3 Change Management Objectives

This video introduces the objectives for the change management process as explained in the ITIL v3 volume Service Transition.
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these.
As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality.
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Category:

Education

Tags:

• CSU
• ITIL
• V3
• Change
• Management
• Objectives
• Charles
• Sturt
• University
• Masters
• Marco
• Cattaneo

[tadath]

Hey Marco, the company offered me a position after the interview which involved a presentation on Change Management. Thanks to your videos for giving me the material to add to my presentations. Best regards, Tim

[IsleBeeBach]

@tadath Wow! That's the best feedback I've received so far. Well done - and let me now how you're doing in your new job okay. All the best, Marco

Have Easter and don't each too many chocolate eggs :-)

[tadath]

I have to give a presentation on Change Management, this helps no end! Thanks very much Marco, great video.

[IsleBeeBach]

@tadath No problem, and good luck with your presentation :-)

[r119644]

Thanks Marco - now I get it :)

[ozzyfrogmonster]

Great video - hopefully there's more coming :-)

[motaglay]

Great Presentation ... Thanks a lot for sharing! :)