CSU: ITIL v3 Introduction to the subject ITI597 (IT Infrastructure Library "ITIL" Foundations)

This short video gives you a bit of an overview of how the subject ITI597 is actually delivered using a plethora of multimedia tools and technologies. Realise that Charles Sturt University is a main player in Distance Education and we cater for anyone, anywhere, anytime. If there's one thing that everyone on this planet and most likely in this Universe should pursue in his/her life/existence surely it must be continuous education. So all these viewers that are currently watching and enjoying my little videos - come and join the club and make Service Management your next move! Nanoo... Nanoo... Marco Cattaneo, subject coordinator ITI597. And "yes" I do have a Dutch accent with an Italian surname :)
Version: v1.01
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Category:

Education

Tags:

• Charles
• Sturt
• University
• CSU
• ITIL
• v3
• ITI597
• IT
• Infrastructure
• Library
• Foundations
• SQM
• Service
• Quality
• Management
• What
• Why
• Where
• Who
• When
• How
• Masters
• Marco
• Cattaneo
• ISO/IEC
• 20000
• ISO20K
• CobiT
• MOF
• Microsoft
• Operational
• Framework
• PMBOK
• Project
• Body
• Of
• Knowledge
• ITI577
• ITI578
• MGI511
• MGI515
• MGI516
• ITI568
• ITI569

[elliscg]

mate if youre scoring like that pre course youre there. I was scoring around 16 after watching lots of these and then I scored 24 the night of the first day of the course. The next nght after day 2 id passed the exam after 31 questions! Took a mock exam on the day of the actual exam and scored 38!! THEN only got 28 in the actual exam but it was enough thankfully!

[IsleBeeBach]

@elliscg Congratulations! A pass is a pass :)

[Biecore]

Thanks Marco.

Just passed the exam. Without your vids it would be less fun to study. And for the next certificate i can only say: "I'll be bach"

[IsleBeeBach]

@Biecore No problem and congratulations!

[deseipel]

wow, stop saying "like"

[IsleBeeBach]

@deseipel Doh! Like :)

[pope314]

Great videos that support the ITIL Foundation course. We should have more of this stuff on YouTube. At least someone knows what he's talking about.

[lifeskeptic]

I agree with pope314 comment. These videos are really good and I am considering an MBA with Charles Sturt Uni. So the web 2.0 business model is working. If you share what you do and get people interested they will be willing to pay!

[Buth1983]

words cannot express my thanks to you for taking the time to upload this course and explain it all. I pass my exam today after the course and could NEVER have done it without watching about 40 of these slides as preparation.

I recommend anybody going on this course to take some time to go through your slide show as it is a very challenging course on its own without any study. also - DO your study the nights of the courses on the material too, it will get you over the line. Marco :)

[MisterGran]

I have been watching to lesson 50 now in 4 days and already score between 62-70% on the sample tests I have tried. You make ITIL fun, interesting and I just want more of it. Only six days left to my exam that I'm paying for myself so I'm putting all my eggs in your basket. It can't go wrong.

[ThePaperboy9]

I like.. really think this video is useful.. and like.. good knowledge to know for like.. an IT specialist.. and like.. it will help us provide better service management, and like.. help the business operate more efficiently.

[IsleBeeBach]

@shadowoflawyer Congrats and well done! That makes you wonder why these public training organizations charge you an arm and a leg for something that's basically common sense :) Don't thank me, but thank YouTube instead - they make sharing knowledge available to anyone :)