MTSJH Community Cares - Emergency Department Patient Satisfaction Scores

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Uploaded by on Jul 27, 2009

In the California Gold Country, Mark Twain St. Joseph's Hospital's Emergency Department provides essential, time-critical health care services. Patients and their families can often be in a stressful emotional condition in the Emergency Department. Meeting patient needs requires skilled health care professionals and a thorough commitment to patient satisfaction. Our Emergency Department has met and exceeded its patient satisfaction goals through an effective team effort headed by Emergency Services Manager Johanna Vermeltfoort.

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