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Interview with Daniel Letts about Service Design

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Uploaded by on Apr 1, 2011

Interview with Daniel Letts, Director of Service Usability at live|work as well
as a service design and innovation consultant (interviewed by Emils Rode)
To celebrate the conclusion of the British Council project Creative Cities and to introduce design thinking in city planning, British Council Latvia in partnership with Riga City Council City Development Department, the boutique consultancy Rode&Weiland and the London-based practice live|work was organised the workshop Closer to you on 25 March 2011.

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  • I'm not sure this video is doing Service Design any favours in the eyes of potential future clients.

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