What Does a CFO Do, Stakeholder Relations

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Uploaded by on Oct 19, 2011

http://GatewayCFO.com - Do you have more than one owner in your business? A banking relationship that requires regular communication? Vendors that require senior level contact? Managing relationships with a company's various stakeholders is something that requires skill and experience, and direct involvement by your CFO to yield the best results.

In our continuing series detailing the duties of a CFO, today we discuss the CFO's role as it relates to stakeholder relations.

Let's start with banking relationships.

Bankers have their own language, and your CFO should be able to speak it.

This means not only conversing, but supplying reports and documents in a bank-friendly format.

Doing so will greatly increase your chances of a successful lending relationship.

A strong CFO can be tremendously valuable in negotiating positive terms and guaranteeing that renewals are not a time of distress.

Furthermore, your CFO should be at the healm of regular banking communications.

A monthly or quarterly meeting with your bank, to review business performance, will go a long way toward building a strong relationship.

Banks often work with small businesses that provide spotty information, inaccurate reporting, and overly optimistic forecasts.

It will go a long way with your bank if your CFO is reporting financial and operating performance on a regular basis, and holding an open, constructive dialogue with lenders.

Backing this up with accurate reporting will instill trust and further the relationship.

In addition to banking, the CFO can play a key role in managing vendor relationships.

Doing so can insure performance in keeping with company objectives, and maintain healthy relationships that can result in improved pricing and supplier performance.

At the same time, the CFO should be actively involved in implementing payment strategies and negotiating terms with suppliers.

Another set of stakeholders in a small business, investors and your board of directors/advisors should look to your CFO for guidance and reporting.

These stakeholders have a very real concern in the business, and will often expect access to a seasoned financial executive to guide the company's financial affairs.

This can include board presentations, reporting, and more.

Last but certainly not least, your CFO should play a key role in managing employee relationships.

This can include much more than formulating HR policies and the like.

For many companies with "open book" management philosophies, a CFO can be very important in communicating the company's goals and position to employees.

Be sure to watch the next video in the "What Does a CFO Do" series on "Human Resources", and definitely stop by GatewayCFO.com to get your FREE copy of Cash Flow Clarity, a cash planning system that will finally allow you to get your cash flow under control, make more money, and regain your peace of mind.

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