Here is a video instructing on how to install OTRS ITSM in OTRS Help Desk. The current version of the OTRS Help Desk (http://otrs.org/) is 3.0.4 This version is the minimum requirement for the up-and-coming OTRS ITSM 3 (currently beta1). Further information can be found on the OTRS Group home page (http://otrs.com/). Enterprise Support is avaialable there as well. For community support, please use our services to assist you along the way:
User Forums
http://forums.otrs.org/
Mailing Lists
http://lists.otrs.org/
Bug Tracking
http://bugs.otrs.org/
Brainstorm / Ideas
http://otrsteam.ideascale.com/
Why is there no easy way to install it as one package? *grmpf*
MrHansi4711 1 year ago