Aluminium imac Screen problem

UPDATE 17.03.10
I have posted a new video showing how bad this has become http://www.youtube.com/watch?v=3C9n53tI87s
UPDATE 22.01.08
Apple rep called me after I sent a letter to them with pictures of the problem. He was very polite but told me that the engineers could not see evidence that the problem was a manufacturing issue (they even looked at this video) I have to take it to an apple authorized repair centre (pay for the repairs) and if the repair centre can prove it was a problem from manufacturing process then they will re open my case.



UPDATE: Called Apple to find out, I'm out of warranty even though this problem started from day one. I am SICK of apple after buying this imac, macbook and an iphone. Being very loyal to them and they turn around and say they can't help. SCREW apple I will never buy another product from them.

TO WATCH IN HD ADD &fmt=18 TO THE END OF THE URL...

Very strange problem with my imac screen, if anyone knows what it is let me know! It is quite hard to see it from the camera but believe me it is very clear. It is behind the glass actually on the screen. I am trying to show you by moving safari over it but it does not show up so well because of the quality.

Category:

Science & Technology

Tags:

• imac
• damaged
• screen
• apple

[jmtdstoc]

Mine has similar "wavy-like" lines. They appeared some time ago and also some greyish zones that seem to have been "burn-in's" in the LCD.

Luckily the iMac is under warranty and is being serviced for a very annoying noise (like static) coming from the right speaker. One of the things that's being replaced is the LCD. Let's see how that goes.

[logga00]

I'm gonna make a new video of this today and show people how BAD the problem is now. It is all over the screen.

[audiojavi]

I have the same problem, or similar... And growing. A shadow behind the LCD, not between glass and LCD. Look my video.

I've no idea what can I do

[logga00]

@audiojavi Yes this is the same problem and it wll get worse.

[TommyStudios10]

WT! I've never seen this before! So a corner of the screen starts bulging out and gets worse and worse? Will it happen with my 20" Intel iMac?

[logga00]

It could happen yeah.

Just keep a close eye on it and if you see anything send it off to apple while you are still in warranty.

I'm screwed now because the repair cost is almost as much as buying a new one.

[xalexas]

I've called Apple service and they confirmed that all iMac 24" LCD panels are faulty!!! They will replace my panel but they are not assured that new panel would not have same problem soon!!?? How about that??

Advice: stay away from iMacs as you will end with crappy display when your warranty expires. Maybe it's another way for Apple to sell 3 year service plan??

[sarrabisco]

Mine is also getting worse. I've had a previous Imac, the G5 (isight) model that completely burned out only a few time after the warranty expired, and now this thing on the new one. Not so much a fan of apple anymore...

[19MJ74]

Imac greyish smudge

[fdsfjsdfjjl]

I got an 27 inch imac at work and it has the same problem, i guess it's the 2010 model since it's got the i5 CPU, my colleague has the same issues, only worse, so that definitely is/was a manufacturing issue and apple should have replaced it for you.

[macuser53705]

I have seen the same problem on an iMac 24" screen. Others with this same problem talk about the smudge problem on Apple's discussion forums. Look for the thread titled "Greyish Smudge marks behind the glass screen"

[SuperSam990]

@logga00 I have 27 inch imac with same condition, take my words apple has replaced the screen 3 times with same problem. It appear that over the time depending upon the usage the internal fan sucks in dust and humidity which causes this problem. Is there any way to clean this or the 27 inch mac is a flop show ?

[fabhatti]

Had exactly the same issue. Just got the panel replaced but now there is a dead pixel in the new panel. Looks like this a design flaw and the dust will sooner or later appear again.

[chandru1103]

@ipodzperson22 Prostitute yourself to a Mac Genius....maybe you’ll get lucky and get their discount.

[charliebrown0028]

mmmmm i thought macs were perfect....

[7649460]

Mine is exactly the same, already had one replaced now it looks like im gonna be asking for a third!