How to use the Battle.net Mobile Authenticator

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Blizzard Customer Support Videos
This video will show you how to add a mobile Blizzard Authenticator to your Battle.net account.

You can enable subtitles in various languages by clicking the CC button under the video.

Please remember that the most important layer of the account security is anti-virus software. To learn more about this, please visit:
EU: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=29142
US: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=30812

If you have a physical Authenticator, watch this video:
http://www.youtube.com/user/BlizzardTutorial?feature=mhee#p/u/0/vZmx_JCgwOk

For more information please visit one of the following links:

EU:
Battle.net: http://eu.battle.net/
Mobile Authenticator: http://mobile.blizzard.com/
Physical Blizzard Authenticator - Online Store: http://eu.blizzard.com/store/search.xml?q=authenticator
Blizzard Authenticator FAQ: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=36010
Email form: http://battle.net/support/ticket/submit
Support articles: http://eu.blizzard.com/support/index.xml?locale=en_GB&gameId=11

US:
Battle.net: http://us.battle.net/
Mobile Authenticator: http://mobile.blizzard.com/
Physical Blizzard Authenticator - Online Store: http://us.blizzard.com/store/search.xml?q=authenticator
Blizzard Authenticator FAQ: https://us.blizzard.com/support/article.xml?locale=en_US&articleId=26108
Email form: http://battle.net/support/ticket/submit
Support articles: http://us.blizzard.com/support/index.xml?locale=en_US&gameId=11

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Category:

Gaming

Tags:

• world
• of
• warcraft
• wow
• blizzard
• official
• support
• issue
• battle.net
• diablo
• starcraft
• help
• account
• game
• master
• GM
• problem
• troubleshoot
• authenticator
• token
• physical
• mobile
• attach
• ajouter
• retirer
• authentikator
• hinzufügen
• phone
• autentificador
• telefono
• movil
• fisico
• aplicacion

[W33DProductionz]

i accidently locked my self out of my account what ccan i do . its because i restored my iphone because i was havin problems and i didnt remember i had an authenticator

[iKatsu4u]

Почему не смотря на заявление Близов, в этом ролике нет русских субтитров?И да кстати nipaigrat!!!

[Frstypwnillidan]

Ok, i have not been hacked but i'm INABLE to remove my Authenticator due to not having a valid Government ID and not having a uploadable picture of my birth certificate, and i wish to remove my authenticator, any tips blizzard?

[Frstypwnillidan]

@Demyxx97 you're actually posting the wrong code i mean

[Frstypwnillidan]

@Demyxx97 Wrong area.

[Demyxx97]

This doesnt make sense, when i go to verify my serial number it says enter *10 digit serial number* and the serial number is 14 digits... .___.?

[0738201793]

but I can not log on to battle.net

what can I do?

[IconicXD]

@TheMonsterMannen Same here Bro !

[rexmaxinum]

its free?

[Spicyydoublebacon]

what do i do if my phone is on my gmail and my acc on my fathers?

[dastorz]

when i get the mail its just ask me to send resend the E-mail