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Is Kaizen and Lean OK in health care?

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Uploaded by on Jul 8, 2009

Meet John Black, international management consultant, and Gary Larson, vice president at Kaizen Promotion office at Park Nicollet Healthservices in Minnesota, USA visited the healthcare in Jönköping county with a group of leaders in October 2007.

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  • Kaizen ... Kai Zen ... means "good change".

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