Booked a "4-Star" hotel--"Stay" in NYC through Hotwire last Saturday night. Room had water dripping from the ceiling all night long. Manager couldn't move us to a different room because of full booking. Assured us room would be 50% off. Hotwire refuses to do anything about experience. Stay far, far away from booking hotel rooms through Hotwire. Stay far, far away from "Stay" on 157 W 47th St. It was so far from a "4-Star" experience to be laughable.
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