Zappos - Emotionally Ready

The latest Zappos TV commercial features a real customer service team member named Michael helping a customer deal with an "emotional challenge."

Full creative credits are:

Client: Zappos
Aaron Magness: Brand Marketing and Business Development

Agency: Mullen (Boston, MA)
Executive Creative Director: Mark Wenneker
Group Creative Director: Jamie Ferreira
Group Creative Director: Stephen Mietelski
Senior Art Director: Jesse Blatz
Senior Copywriter: Greg Almeida
Conception: Jason Stinsmuehlen
Exec Dir. of Integrated Broadcast: Liza Near
Executive Producer: Zeke Bowman
Visual Effects Designer: David Onessimo
Graphic Designer: Allie Hughes
Director of Account Service: Alex Leikikh
Group Account Director: Bruce Gold
Account Supervisor: Julie Carney
Brand planner: Laura Brockway

Production company: Special Guest (NYC)
Director: Aaron Duffy
Executive Producer: Sam Penfield
Producer: Mikha Grumet
Post Producer: Crystal Campbell
Head of Creative Development: Claire Mitchell
Production Designer: Mark Newell
On Set Supervisor: WeiTo Chow
Puppet Designer: Lizzi Akana
Consultant: Chester Tam

Editorial: Company: Rock Paper Scissors New York, NY
Editor: Kirk Baxter
Assistant Editor: Mike Horan
Producer: Eytan Gutman
Executive Producer: Helena Lee
Executive Producer: CL Weaver

Audio Editorial: Company: Mullen (Boston, MA)
Editor: Jessica Pearson
Asst Editor: Maura McGrath
Associate Producer: Jamee Sheehy

Color Correct: Company: CO3 New York, NY
Colorist: Billy Gabor

Visual Effects: Brickyard VFX (Boston, MA)
VFX Compositor: Peter Bullis
VFX Compositor: Robin Hobart
VFX Compositor: Gina Downing
Asst VFX Artist: Henrique Ghersi
Executive Producer: Kirsten Andersen

Music: Robot Repair New York/Los Angeles
Composer: Dan Mufson
Composer/Producer: Aaron Alden

Sound Design/Audio Post: Soundtrack (Boston, MA)
Sound Designer/Mix: Mike Secher

Puppeteer/Manufacturer: Randy Carfagno New York, NY

Category:

Comedy

Tags:

• Aaron Duffy
• Special Guest

[myrnalopez545]

such a nice video..keep up the great work!

[branmanrox09]

haha i wasnt ethier