LEADERSHIP: American vs Southwest

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Uploaded by on Jul 9, 2010

Tom Peters gives a powerful example of what happens when you treat your employees like customers.

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People & Blogs

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  • @RustyAimer787 ...... excellent comment Rusty .... tell it like it is !

  • Herb K of SWA doesn't know $hit!

    Look at Glen Tilton of United. He rapes his employees and pillages his customers.

    Takes the airline into bankruptcy and gives himself a 40 million Dollar bonus and severance pay package, while cutting down everyone's pay by 50% and steals their retirement. They make him the president of ATA and place him on the president's aviation advisory panel!

    Is this a way to run an airline? You bet it is!! :-)

    Captain Ross Aimer (UAL Ret.)

    CEO

    Aviation Experts, LLC

  • Tom Great job!!

    I always love and look forward to your videos. Thanks for sharing your wisdom!

    Ricardo

  • Thank you! It is so good to get these videos from you.

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