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Uploaded by on Nov 14, 2009

This video discusses the benefits of creating a high touch workplace. It is based on a talk I gave at the Boston Chapter of the International Institute of Business Analysis on November 12, 2009.

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Science & Technology

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  • Michael: Very interesting! I understand what you're saying, but I think it has the potential to get icky/creepy too! Are there 'mutual rules' to this touch? -Bolis

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