The 'A' platform, operating in the oil field off the coast of Qatar, was experiencing problems because of severe blockages inside two shell and tube crude oil heat exchangers particularly in the U-bend section. The severe scaling was affecting rig processes - and the quality of the crude oil exported from the platform. The scaling and blockages were restricting the amount of heat put into the crude oil which helps reduce the water content. The less water in the oil, the better the crude quality. The right temperature also reduces the viscosity of the oil and improves platform efficiency by being able to process and pump the oil faster. Previous cleaning efforts by other contractors using conventional and even some quite-advanced methods had failed to clear either the straight legs or U sections.
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