Car Sales Training - I'm just Looking

http://www.theshopperstopper.com

Category:

Autos & Vehicles

Tags:

• car
• sales
• training
• mike
• stoner
• the
• shopper
• stopper
• jackie
• cooper

[Jager92571]

Customer: I'm just looking.

Me: You're in luck! We don't charge for looking on (insert day of the week).

Get a laugh. Have some fun with it. Even if they don't buy today, they'll remember you. Buying a car is usually very stressful to a customer. If you can make it an easy, fun experience, you'll do great.

[sellscars]

@Jager92571 How about this? You related to Ben Lookin'? He was here earlier today. These type of word tracks are amusing to us but not so much the customer. They've heard them all before. Keep doing what you've been doing and you'll Keep getting what you've been getting.

[MixPhotography]

I have sold cars for a living for just over 12 months now. If my manager heard the words "You dont have to buy today do you?" come out of my mouth, id be fired so quick my head would spin. Also, if he heard the phrase "Let them go", id be out on my ass. Here in Australia it is a very NOW!! business with little or no focus on letting customers leave and following them up to come back in. They either buy now or never pretty much. What are your thoughts?

[sellscars]

@MixPhotography It is no different in the U.S. or in Canada. I want to sel the car today but if I can't put the buyer at ease it won't happen. Problem is we thlike salespeople and not like customers You don't have to buy today is one of those phrases intende only to relax the buyer. Give them an out and they relax.

[SubaruWRXtreme]

Customer: I'm just looking

Me: No i don't buy that you could just look outside the showroom you are here to buy please have a seat , shove quotes, brochures and give introduction about mid level car just to see what they are looking for and try to bank on it

[sellscars]

@SubaruWRXtreme I don't try things. I utilize techniques that have been proven in hundreds of thousands of sales to be the most effective. Keep on trying and keep on getting the same old lackluster results salespeople have gotten for decades. These are very small changes that deliver huge results.

[infowazz]

@Jager92571 agreed. i'm a typical looker.

[infowazz]

@sellscars that is more like it. i hate having salespeople talk to me until i am ready but if they joke around right off the bat then its all good after that. anything different is exciting and catches people off guard. you have to disarm the customer, throw them a curveball.

most of the time i am just looking though. i like cars.

[lgttb1]

i would walk out of the dealership and not return if a sales men tossed me those cheesy lines

[sairaj1]

so smart! but it DEPENDS WHERE YOU WORK.

[Subaro0o]

no one likes a pushy salesman

[sellscars]

@MixPhotography It is never my intention to let them go until all possible measures to sell them a car have been taken. I do however want to eliminate any perception on their part that we are adversaries. The technique works as described in the video. The customer agrees to pick out a car and get numbers. Is there something more I need at the point where this occurs? Change the customers perspective and you will sell more cars for higher gross with great CSI, even eliminate most heat problems.