PC World

This is my experience with the top level of support from pc world.

Category:

News & Politics

Tags:

• pcworld
• pc
• world
• shit
• phone
• support
• technical

[slik1983]

bet you got a discount on your projector and screen tho ;D

[ukswimboi]

The screen is my bedroom wall and the projector was clearance at £229 :D

[caine7sfg]

Why you would want to go to a store that sells products that are flawed. The systems they sell are for users who know very little,poor mboards with Celerons, but hey you have 300 Gb hard drive and a 19 inch fs. I know they also sell P4 and stuff, BUT THERE IS ALWAYS A TRADE OFF SOMEWHERE. Where in the world,indeed,no sympathy for your obvious poor judgement.YOU WOULD GET BETTER ADVICE IN WOOLIES & LIDL,(They also retail pc's).

[ukswimboi]

Your comment has absolutely NOTHING to do with this.

I'm not questioning PCW's market or client base.

I'm slamming them for telling me to sell services that ABSOLUTELY DO NOT EXIST.

[keeperofthecheese]

I worked for PC world but quit because they were terrible in so many aspects. Their training courses are asinine, their staff are people off the street, the prices are absolutely crazy and they are managed by over paid idiots with NO knowledge or experience. How the company survives i dont know.

[jwateverusay]

A lot of my customers have had GREAT experience with PC performance, but hey if a few kids complain on youtube about it - it must be bad -_-.

[mulder3035]

@Dregann Same company.As my experience proved today.I was warned about PC World by many,many people - Like an idiot i didnt listen.And ive paid the price - I'm registered blind (so excuse spelling errors) and it took me over a year to save for this laptop.3 days old and they refuse to admit there is a fault with it.They refused me a replacement and a refund - I'm disgusted that this sort of stuff still goes on today.They take your money and run .Crooks.Incredibly rude staff as well.AVOID !!!!!

[mulder3035]

Horrible company (DSG group) - Please dont make the same mistake as me -Brand new laptop 3 days ago,took it back today because of a problem with DVD drive - They didnt want to know.TECH guy was clueless and rude.He was telling me complete lies - unfortunatly for him,computers have been my hobby since the late 70s and his bullshit probably washed with complete novices - But not with me.Ask for refund - Refused.Asked for replacement -refused.They are crooks,end of.

[andrew84uk]

The phone menu system for PC Word is horrible! Takes ages to get through to someone.

[flappospammo]

and apple are selling the ipad exclusively with these assholes rather than John Lewis

beggars belief

i wouldn't buy a lightbulb at piece of crap world

[chappelle87]

I can't believe I used to work for this place - I was so glad to leave and I used to feel a sense of nostalgia everytime I stepped into my old branch to buy something (Staples Corner, London), but after seeing this, posted whilst I was working there, forget it.

I remember advising a colleague "You could do better than PC World CSA with a 2:1 in business management" to which a manager replied "Dont diss the company!" lol... Retail, I feel for those still stuck there.

[chappelle87]

I can't believe I used to work for this place (Staples corner branch, London). The amount of PC Perf I had to sell geez... I'm so glad I left I sometimes go to buy a few things and feel slightly nostalgic but after watching this - no chance.

I remember chatting to a colleague in the staff room bout his degree, and I was like "you could do better than PC World with a 2:1 in Business Management" to which my over-hearing manager replied "hey dont diss the company!"

I'm gona graduate, and take over

[ocelotrevs]

They were looking to charge someone I know £50 to reinstall the OS.

This is without saving any of her files or anything like that.

I'm not even a amazing computer person, and I've been able to sort out the stuff wrong with the laptop.

[IBlameEdison]

i work there, i hate working there.

[G1NZOU]

Me too, it's so much better to build your own because you know what to replace if things break, and you can understand how to fix problems by yourself.

[G1NZOU]

True about the back street shops, don't go to Tezco in Milton Keynes though, it took 4 months from the day my DVD drive stopped playing the second layer of DVDs to get a refund, I asked him to test it, he took it and placed it back on the shelf with a reduced price, I told him to test it and he didn't test the actual problem, I asked for a replacement and he would only give me a slower, cheap model.

Finally I got him to give me a full refund but he wasn't happy about it.

Never shop at Tezco.