Granicrete Australia | Decorative Concrete | Flooring Specialist | Polished Concrete | Flooring

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Uploaded by on Jan 6, 2010

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Hey I'm Don from Granicete Australia. My job involves talking to people and finding out exactly what they want. People that choose granicete are people who wants something completely different. They're people who want a floor as their conversation piece.

We've got a large range of finishes, whether it's smooth or textured finish. We can provide whatever finish the customer wants. That's what separate our company from others is that we don't have a bunch of displays and you have to pick just that. It's whatever you want. We also have a product that goes over the top of bench top. So you don't have to turn your bench top out and put a new one in. You wouldn't believe how much an old kitchen can look brand new and alive with a custom bench top. Learning how to do this, it could be a bit of a small business. We try to run down an intensive training course monthly for those who want to learn how to do this and we can teach you how create all these popular finishes.

Because there's not a whole lot people doing this, they don't know exactly what to expect and we always go over their expectations.

My name is Con Antonio. It's been a pleasure working with Granicete Australia. They've done most of my house and property. I wanted my house to be a little bit different to the rest. I wanted the same as no other. I recommend it to all my friends and its a job well done.

Customer service is a big thing to our company. We want to listen to our customers and make sure they get what they want. The most satisfying part is seeing the expressions on customer's face knowing that that's what they want then that's what they'll get.

Hi, my name's Bianca and I just used Granicrete. Granicrete's really unique. They've got different, a lot of different varieties and colors and styles and patterns. It's not a very long isle bust as soon as people come they are pretty amazed that is the results.

Customer service means just about everything. If were not given somebody something that they really want, I don't sleep at night. People that come back to us are people who just really enjoy the experience that we gave them. We come in when we say when we're going to come in, we say we're done when we're going to be done and they come back just once in awhile. The look on their face when we're done, it was just look at it and go "This is so much better than what I really expected", that's something for me. It's such a new product because you don't have to tear all the entire tile out, you just have to right on top of them and give a lasting, beautiful product.

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