Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Uploaded on Aug 23, 2010
Customer satisfaction is everyone's #1 priority. Customer service professionals face more expectations than ever before. And that results in more pressure than ever before! This video training program demonstrates the tools and techniques you need to conquer your customer service challenges and feel great about yourself at the end of the day. Buy the full-length 1-hour DVD video at http://www.skillpath.com.