Mark Goulston - Two Questions to Delegate Better and Hold People Accountable

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Uploaded by on Oct 20, 2009

You will be much more effective with people if you leverage the future that nobody has yet messed up than if you bring up an event from the past and become mired in a debate of accusations and excuse making.

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Education

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  • Thanks for the tips :) I discovered Mark Goulston on TWIST and this episode remains my favorite one. Mark, don't you want to start a "This Week in Listening" show?

  • good stuff 

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