Amdocs offers a two day business simulation workshop session, where contact center supervisors, team leaders and managers learn how best to handle contact center multi-dimensional challenges, and practice how to effectively execute contact center operation optimization practices.
For more information contact Amdocs Workforce Learning & Performance Services at ALP@amdocs.com or visit our site at http://learning.amdocs.com
Contact Center Management Simulation Workshop is powered by: ©MBE Simulations Ltd. 1998-2008. All rights reserved
Looks like a one of a kind Call Centers' supervisors' hands on training
chalupyuval 3 years ago