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Amdocs Contact Center Management Simulation Workshop

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Uploaded by on Nov 3, 2008

Amdocs offers a two day business simulation workshop session, where contact center supervisors, team leaders and managers learn how best to handle contact center multi-dimensional challenges, and practice how to effectively execute contact center operation optimization practices.

For more information contact Amdocs Workforce Learning & Performance Services at ALP@amdocs.com or visit our site at http://learning.amdocs.com

Contact Center Management Simulation Workshop is powered by: ©MBE Simulations Ltd. 1998-2008. All rights reserved

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Science & Technology

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Standard YouTube License

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  • Looks like a one of a kind Call Centers' supervisors' hands on training

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