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AMEX / Cirque du Soleil FAIL

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Uploaded by on Nov 2, 2009

Bad interface design and poor messaging combine to create a REALLY BAD CUSTOMER EXPERIENCE

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Nonprofits & Activism

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Standard YouTube License

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  • Bonjour Peter,

    Thank you for your message. American Express preferred seating is available to the following cardholders : Gold, Platinum and Centurion.

    Should your experience any difficulties ordering through our website, dont hesitate to contact our customer service at 1-800-450-1480. An agent will gladly assist you through the purchase process or will simply place the order for you over the phone.

    Bonne journée !

    Vanessa

    Cirque du Soleil

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