On Deutsches shift from a commodity business, and how to manage the innovation process.
Innovation is extremely important for any telecoms company, especially so for a market leader like Deutsche Telekom, and especially now the company has to shift its focus from declining revenues in the commodity business towards value-added services and more complex solutions.
In this interview, Ulrich talks with Adam Burns about:
Formalising an innovation process
Building advantage in economies of scale
Growth areas for the wholesale business
IPTV: the last battleground between carrier and cable co.?
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