Melinda began her speaking career in the apartment industry and was the national sales trainer for a large property management company conducting training workshops across North America. In addition to speaking and seminar work, Melinda also offers video mystery shopping whereby shoppers posing as customers visit communities and secretly film the entire experience. Melinda then uses this information in her customized workshops and also conducts one on one coaching to improve skill levels. MB&C has mystery shopped over 20,000 salespeople. Her clients include numerous development companies, apartments, senior housing and home builders. Melinda's firm is a proud member of The National Speaker's Association, The National Apartment Association, The National Association of Home Builders and the Mystery Shopping Provider's Association. Melinda's firm was awarded the "Small Business of the Year" award from the Orlando Chamber of Commerce.
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