Powering the People -- Bill Taylor
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Uploaded by EEITV on Apr 6, 2011
In this keynote address, William C. Taylor, Founding Editor of Fast Company Magazine and author of such books as Practically Radical: Not-So-Crazy ways to Transform Your Company, Shake Up Your Industry, and Challenge Yourself, describes the business environment facing utilities today, an era he refers to as "the age of disruption." To succeed in an era of transformative technologies, rising costs, and accelerating competition, Mr. Taylor contends that utility leaders must not be content with incremental improvements in established business practices, but must embrace change and transform their companies into organizations that represent deeply held customer values.
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Bill Taylor begins at 4:00
itsatrapi 10 months ago