T-Mobile comments on Sidekick outage

Its been a rough weekend for T-Mobile Sidekick users. If they were unfortunate enough to accidentally remove their battery, users could have accidently deleted all of their phone data thanks to a server crash. Now T-Mobile has responded to the debacle, saying the problem has been fixed, but all data hasnt yet been restored. What does this teach us about computing in the cloud, and how can we be more prepared? We talk to Eric Zeman of Phone Scoop and Maggie Reardon of CNET News.

http://techvi.com/shows/bottom-line/2009/10/t-mobile-comments-on-sidekick-out... Distributed by Tubemogul.

Category:

Science & Technology

Tags:

• company
• Danger
• Microsoft
• Mobile
• sidekick
• outage

[htmlxrulez]

I work for T-Mobile, the contacts has been restored now

[darwincollins]

Nov 3rd. The problem has still not been fixed and most of the data has not been restored yet.

The phones reset themselvs from time to time, anyways so hence eventually most are effected. (thats how i got nailed)

[rikiquik]

lost 200 contacts over 400 pics all kinds of meeting dates and still nothing the gay text saying go here and restore your contacts didnt do shit for me, jus around in a big circle to find out it wouldnt load them fucking t mobile now they cant send the 100 dollar cards? y am i still their customer

[slackpakas]

I have had 4 fuckin refurbs in one month!! fuck t-mobile!!!! it's like pulling to get a phone that fuckin work. they can stick this damn sidekick up their ass!! danger knew the server never had backup data...local or otherwise. fuck T-mobile! they are only sending you contacts from the fuckin t-mobile site not the fuckin server....

[dukeiv1992]

nothing happened to mines.. but i feel sorry for those who's crashed..

[cutieerica]

Two words: I am gone!

Leaving T-mobile for another carrier.

[17melissalynn]

I have a sidekick and its a bunch of crap i cant turn my phone off otherwise everything is deleted,i have had problem since i owned the sidekick tmobile is terriable i am switching phone companies i paid 350for this phone i have had nothing but problems with it there is alway an"outage"in my area to cause phone not to work, and all they can do is credit us 20 i cant go on the internent, it doesnt ring when i get messages, i dont get email, i cant use aim and i have no contact 350 contacts gone