Southwest Airlines Operation: Kick Tail

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Uploaded by on Apr 1, 2009

Pennies from Heaven
On a date associated with gags and practical jokes, 21 Southwest Airlines Employees are counting quite a few extra pennies this April 1st -- a million of them!

Even Ed McMahon might tip his hat to our prize patrollers who have been reaching across the Southwest system to bring sky-high joy to 21 Southwest Employees as the Grand Finale to our year-long incentive contest, Operation: Kick Tail (OKT).

As you'll see, each winner got the news in a very surprising way before that $10,000 deposit hit their bank accounts.

The winners were drawn randomly from a pile of more than 180,000 "Kick Tail-A-Grams," commendations awarded by their fellow Employees for Positively Outrageous Customer Service and, simply, Living the Southwest Way. In all, more than 200 Southwest Warriors received various prizes as a part of OKT after the 35,000 Employees of Southwest worked together to meet all our year-end performance goals for 2008.

Times are tough all around, but we're as proud of the fact that we're taking care of our Employees as we are proud of their accomplishments of enduring strength. (Oh, we also took care of Uncle Sam, too. None of our winners is having to spend their prize money on taxes!)

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  • Awesome video! I love Southwest Airlines and only airline I fly :)

  • No other airline even comes close to Southwest Airlines! And nothing makes me love them more than flying on another airline does.

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All Comments (27)

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  • well thats it, I'm switching to southwest!

  • @mjayperry Yea they will.

  • I hear SWA maybe looking at international flights in the future.

  • Is that Steve Heaser from Redbelly Radio ?

    This is awesome that SWA cares about the people who work so hard to make It a great Airline. I Would LOV to work for SWA, everyone allways seems so happy. If the folks from SWA sees this I know a awesome Southwest Warror based at KJAN that needs To be rewarded with something special.

  • The management at Southwest is people who is not born with a silver spoon up their (where the sun does not shine). They worked their butt of to get to where the are just like any employee and Southwest did give them a chance and anyone the to do so no matter what background they have. Compare that to AA, Delta and many more airlines in North America that only thinking about money and spend their money to big bonuses to their CEO`s and screw their customers over and over again.

  • If Southwest did international flights, airlines like American Airlines would be bankrupt within a month since no one would pay a ticket on a international flight with AA`s bad attitude and lack of customer service. I did fly with AA for the last time ever a month ago and it was a trip from hell from check in to the destination. JFK to LAX. Nothing was good on that flight and the FA´s spend almost all their time in the galley talking to each other. I had my food tray in front of me for 4 hours.

  • Southwest is the only airline I've flown in the past 20 or so years, because the personnel always seem to truly enjoy their work. I happened to see this video and I guess now I know one of the reasons why. Many corporations could learn a very valuable lesson by looking at the southwest model.

  • So blessed to work for the Southwest Family!

  • If southwest did international flights i would be happy

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