Remote Assistance in Windows XP, Vista and 7

Deals with all three operating systems, both to request, and provide assistance.

Category:

Education

Tags:

• remote assistance
• xp
• vista

[p1verme]

Because even I make mistakes. Never thought of it until the question was asked.

You are correct, the easiest way would be the RUN window. But just as easy to make a shortcut for your user desktops. I am going to implement the same on our IT systems now. Much easier.

[p1verme]

Absolutely. The executable is called \system32\msra.exe in Vista. Should be the same in Win 7, don't have access to one now.

[ddskier]

for windows 7 you can just hit start and type remote assistance

[cplover3009]

Does it work between 7 and vista?

[jgposner]

At 3:51. You are searching and say "there is nothing there". Look at the icons on the upper right side of the window. It says Ask. That will take you there.

[jgposner]

@HorNet505 - Thanks for the tip.

[HorNet505]

@p1verme

so why do you show the long way in Win7 instead of just typing msra.exe in the RUN window?? ;o)

[HorNet505]

ok the easiest way would be to just type "msra.exe" in the RUN window (win+R)

[HorNet505]

is there a direct way to access the invitation program?

I mean the HELP links to a program or service, doesn't it?

I am just thinking about putting a direct link to the desktop of all my Clients so that the user has a direct access to the invitation dialogue and does not have to go through all the steps you mentioned (Windows 7)