When an organization uses Google Apps integrated with a BroadWorks telephony solution, work flows are streamlined.
With the Google/BroadWorks solution, every telephone number in the Google Apps Suite is automatically enabled for click to call, phone presence, call pull ( moving calls from one endpoint to another like cell phones to deskphones). With Google Calendar presence integration, users presence status can reflect if they are in a meeting.
This demo, from BroadSoft Connections 2011 IP: Live!, shows how a real estate agent uses Google Apps to follow up promptly with leads and manage her calendar.
Learn more: http://www.broadsoft.com/products/broadworks/broadworks-anywhere/
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