Dealing with Difficult People Versus Them Dealing with You!

www.billcphd.com - Part 1 of 4 of a PBS Special featuring psychologist Dr. Bill Crawford on a new approach to dealing with difficult people and/or conflict resolution

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[diligentsoul11]

Very convicting when it is us as parents vs our teenage son. I've recognized this very thing happening over and over but don't know what to do to break it

[BillCPhD]

@diligentsoul11 - Thanks, If you are wanting to know what to do about it, I suggest you get my book entitled "How to Get Kids To Do What You Want." I have this as either a paperback book, an audio book on 4 CDs, or an audio download. You can find descriptions of these by visiting the "Store" on my website just Google Bill Crawford, Ph.D. to access the site. Hope this helps:-) Dr. Bill

[BillCPhD]

Thanks for all the kind words and I'm pleased that you are finding this information to be valuable. Since I have taped this PBS special I have added additional information on how the brain influences conflict and how we can influence the brain. Feel free to google "Bill Crawford, Ph.D." and check out the new information on my website:-)

[BillCPhD]

We will certainly look into redoing it - and in the meantime, you can get a high quality DVD of this PBS special at my website. Thanks, Bill

[BillCPhD]

Great! If this works well for you, meaning that they hear what you are telling them as valuable information and change, congratulations!. Unfortunately,most people report that trying give a difficult person data is rarely effective. That's because they have to be in the rational part of the brain to process data. Therefore, my new book and presentations teach people how to engage others so that they shift from the resistant brain to the receptive brain. Visit my website for more info.

[doggsector]

Continued-I am reading Peter Drucker's book (Management) as a refresher course, but one of the problems that I am having with the three women in my department is that they are chronically late, highly emotional and explosive and they attribute anything I say to them to "racism." They are African American and I am white. I don't have a prejudice bone in my body and I have other people who are Hispanic and African American who have no problems. This is a very difficult situation.

[BillCPhD]

Looking at both of your comments, I think I see the problem. The solution, however, may require more than this space will allow and more information than is in this video. For example, we now know that when people are upset they are coming from the lower 20% of the brain and will therefore hear any suggestion that they change as criticism and react defensively (meaning that they will defend the very behavior you want them to change). Contact me if you are interested in how to overcome this.

[mydog8u2]

My goodness, this is EXACTLY what I needed to hear. People like me often ignore clear, common sense stuff because we're so clouded by immediate emotions and trapped in the cycle of conflict. You just knocked some sense in to me. Thank you. I needed to hear this.

[elfilalysamira]

Thank you

Am actually going to use the fist game with students in my class!

[benjaminvillalta19]

bing!

[mostafahabib1]

out standing

[Kreazil]

awesome video, very educational

[PsalmHymnSamHim]

could you re-do this video, because the quality is very poor.

.

Cheers.

from,

del-boy.

[techracer2003]

The point is the cycle of conflict or escalation never ends because everyone is crazy