Dell Island - Second Life

DellTM does not need any special introduction, its a great company with great products. DellTM was known for it's excellent product delivery times and methods which were innovative at the time. Once again, DellTM has worked its way into a level of innovation and creating a level of confidence to others who would wish to follow-suit, by entering a virtual world where so many potential customers can be accessed and communicated. DellTM offers a level of customer services in-world (within Second Life), which is indeed a step forward in the Customer Services sector, which sometimes can need a lot of improvement in general (not in specific to DellTM).Customer Services via Second Life, can be comparatively economical yet more effective. But it all depends on the level of concentration a business institution would wish to commit itself within Second Life i.e. employing sufficient number of Customer Service Executives who are trained to the in-world conditions (technical and other).For a description of DellTM's virtual home, it can be considered as a well built set of islands that can be accessed via bridges, or simply travel using a next-generation POD (unorthodox in DellTM island, simply fly around). Further, i think i'll let the video do the rest of the description, and enjoy!

Thank You

Category:

Film & Animation

Tags:

• Dell
• Second
• Life
• Modern
• Buildings
• Simulations
• Factory
• Conference
• Hall
• brand
• promotion
• after
• sales
• customer
• service
• provision
• windlight
• machinima

[limpei1]

try reading up on dell's own community forum and see everyone complaining about its customer support that has a fail rating and the months of delays of their delivery

[Ryanmilla]

My dad works at dell