Oklahoma Department of Human Services improving services while lowering costs
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Uploaded by IBMRational on Oct 4, 2011
http://ibm.co/RationalGovernment
Oklahoma Department of Human Services needs to be a dynamic agency able to adapt quickly, improve and expand services, all while using less resources. Find out how they transformed their disparate, redundant systems environment into a standardized, cost-efficient IT infrastructure.
For more information the solution enabling this transformation, please visit http://ibm.co/RationalGovernment
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You will find valuable information in this paper about how to make a quantitative business case for transforming social services: http://ibm.co/oGBtAU
Also, the case study for OK Department of Human Services has more in depth information about how they of using enterprise architecture (Rational System Architect) and requirements management (DOORS) to address their challenges: http://ibm.co/oRgEDE
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Great video - good summary for how a state government can implement technology for changing the "enterprise"operations to lower costs and optimize processes!
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Where can I learn more information about the cost savings formula related to the self service portal?
christian1021 5 months ago
@christian1021 Hi, please see the updated description of the video for two links to resources that might help you. We were unable to post the links as response so we just updated the video description. We hope this helps
IBMRational 5 months ago