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How to reset your Bresnan or Comcast Arries cable modem

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Uploaded by on Aug 14, 2009

After the recent Bresnan outage, I have been helping a lot of people reset their networks and Internet connections. Resetting the cable modem is a critical step in getting your broadband connection or just troubleshooting the problem when your Internet goes down.

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Uploader Comments (talkingdigitaltv)

  • can some one please help me i have a modem some what simialiar to this one and for some strange reason it has been staying on the second light for almost a week now it has never done this befor and any help will be appreciated

  • Sounds like you are either not getting a signal through your cable or the modem is bad.

  • Yes, but don't look for a splitter. Get a wireless router with 4 or 5-port hub. They can be purchased at Wal-Mart or Best Buy for between $30-$100. These will allow you to use multiple computers both wired and wireless with this modem.

  • does that modem hav a standby button?

  • This particular modem does not have a standby button but many of them do. In any case, the standby button has nothing to do with resetting the modem. All the standby button does is cuts communication with the Internet off.

    I have seen many cases where the Internet is only down because the standby button has been pressed.

  • Excellent point.

    I also should have clarified that this does not work if your broadband service is out completely and it is the fault of your ISP. However, if your ISP does go down completely, often you will not get a stable connection back up until you go through this process, once the ISP comes back online.

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  • How do i use the Ethernet port to connect to my PS3? I have Phone, Cable and Internet service with Cox. I have my own modem in my room for my PC. But i also have a Arris modem that connects to my Cable and my Phone can i get Internet for my ps3?

  • if I do this to just my wifi router will it make it faster? n same as the modem?

  • will resetting your modem change your ip?

  • i cant find the prongs on my modem plz help

  • thanks man really helped

  • Ty Ty Ty Alooooot

  • yea right, try explaining this process to customers over the phone, just getting them to press a button in back of modem turns into a nightmare sometimes lol (work @ comcast call center)

  • I had the same problem with my ps3, I had to unplug my ps3 and just restart it

  • Voip has become highly popular within a very short time. Even we are using voip service available at vontrump.com

    

  • @NewEraGaming2010 Incase you still need help. remove the power cord and remove the battery from the modem. It will do a reset. plug the ethernet cable to the ps3 then put the battery back in and plug in your power cord to the modem. This should help connect your ps3 to playstation network.

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