How to Be a Good Listener : Good Listeners: Empathy

Empathetic listeners try to hear from the perspective of the sender of a message. Discover how good listeners use empathy with tips from a communications specialist in this free video on communications, dialog and conversations.

Expert: Tracy Goodwin
Bio: Tracy Goodwin has a masters in corporate communication and 10 years experience in professional speaking.
Filmmaker: MAKE | MEDIA

Category:

Howto & Style

Tags:

• good listeners
• better listeners
• communication
• relationship advice
• relationships
• communicating
• listening
• talking
• speaking
• conversations
• dialogues

[philphy101]

when you see someone sad and crying, especially if its's a man you leave them the hell alone. pride is a powerful feeling, just leave someone the hell alone, that's my advice on people who are feeling bad. If they want help its ok to not leave them alone

[genenco1]

How many times do we hear "Oh others have it worse" which basically tells the person whose speaking "Your pain is nothing and so are you" What the lady says above is true. A little empathy goes a super long way and builds a friendship....

[iCE2sKY]

Great video!

[Gill1am]

@bigandlittle, I have the feeling you know more about empathy than her

[maratibalishad]

The question in my mind is that if i am not directing the speaker about wrong and right as per my experience and other resources then how he/she would be correct? do you think that only empathic listening is the solution.

[bigandlittle]

Empathy is NOT "feeling something for someone else"!!!!!!! Empathy isn't about YOUR feelings at all, but being totally present and willing to understand what someone else is feeling and needing. And please, don't EVER say "I understand how you feel". As soon as you say "I", it puts the focus on you and takes it off them. It cuts connection. Keep the focus 100% on them, "are you feeling...?" " are you needing...?" "how was that for you?" "would you like to say more about that?". Try again!

[rockstar9445]

all people has empathy but they dnt use it well they bottle it up and pretend like the pain is not there is sad to see ppl like tht pls pass this to whoever u knw "let ur epathy out show it alot of people need it if they show u cruelness show them kindness if they miss treat you treat them kindley the the opposite of wrong not only it will lighten your soul but make your troubles feel less important when u start to care about others and please the best it to show kindness and empathy" gambatane

[simplicity135]

Compassion is easy and simple. Empathy in active listening takes effort, but so worth it.

[AshelleTH]

Empathy is where you have no choice, you automatically feel the other person's emotions. Just working from my own point of view, not trying to start a fight...