ShipServ Interview: Holland America Line

An interview with Nick Ranade of Holland America Line at ShipServ’s Connect08 Conference.

ShipServ is the world's leading maritime e-marketplace, helping the buyers and sellers of shipping supplies, marine equipment and ships equipment to reduce the costs associated with doing business together.

Being a premium cruise line, Holland America faces particular challenges in maintaining the highest possible level of customer satisfaction. Nick discusses the role of the purchasing department in this, and how they have selected ShipServ to help them keep their ships operational both below and above deck. He discusses the challenges that typical purchasing professionals face relating to poor information and poor supplier communications, and how purchasing automation will realize his vision for a high performing supply chain.

ShipServ serves a community of companies involved in ship management, maritime operations, marine chandlery and ships supplies. In 2008 this community conducted $1bn in trade and numbered 30,000 users in 90 countries. For more information visit http://www.shipserv.com

Category:

Science & Technology

Tags:

• accessories
• chandlers
• chandlery
• management
• marine
• maritime
• online
• operatio
• ship
• shipping
• ships
• supplies