Dollar Rent A Car Hidden Fee Scam

Investigative guy loves a good scam and here is one that sounded almost too wild to be true
Everyone knows the scam where car rental companies charge you outrageous fees to re fill the car if you bring it back so much as one pint under full. Well Dollar Rent A Car has a new scam on top of the standard scams regarding filling the tank. They charge you a "fuel charge " if you bring the car back FULL but don't have a receipt . Yes you heard right they hit you with a refueling charge even if you brought it back full. The charge is hidden they never tell you the amount of the "fuel charge" till you check out. So if you forgot a gas receipt get ready to get to get hit with a made up charge when you check in.. Sounds outrageous so we went in undercover to find out .The scam foes on but we can stop it IF YOU GOT HIT WITH THIS SCAM LET US KNOW... FIGHT FOR REFUNDS YOU MAY BE ENTITLED TO COMPENSATION
E MAIL US at Invesitgativeguy@gmail.com

Category:

Travel & Events

Tags:

• auto rental
• car rental hiden fees
• dollar rental
• john Mattes
• car rental fees
• car rental scam
• Car Rental
• Fee (remuneration)

[kryone123]

I work at Dollar/Thrifty ;)

[theinvestigativeguy]

@kryone123 SO tell us the inside story

[AmiTakeuchi]

This happened to me a few years ago.

Rented a car, drove it for about a day, topped it off (gas) before returning it and they charged me $34 after the guy plugged the computer in. He didn't even ask me for a receipt.

[theinvestigativeguy]

@AmiTakeuchi it is a scam that let's rental companies  pcoket huge profits. So which company hit you?

[Ansett76]

Of course he threw you out, I have worked for a larger rental company and you sign a contract when you begin working with a clause stating that your employment will be terminated if you talk to the media without the express permission of Head Office.

So please stop making him look like he was dishonest when all he was doing was saving his job.

Whilst I do not agree with the charge, I don't see it as a scam.....some vehicles will go for miles before the fuel gauge leaves the full mark.

[dustoff49]

How about the $25 "service charge" for a 0.25 toll fee? Miami Thrifty targets out of state families who know nothing about automated toll roads & their cameras. The desk at Thrifty did no effort to inform this Alaskan family of remifications. We figured if we came to a toll, we'd just pay the 0.25 - 0.75 fee. Ha! No booths... We now have two bills for $400 in service charges for about $8.00 in tolls. Oh, and the online rental was $275 per week, but when it was all done, try over $400... Bandits

[robfinslc]

I work for a car rental company NOT Dollar though. It's the SAME thing there. If WE don't see a gas receipt its gallon minimum charge. It's NOT a scam if your TOLD to bring in gas receipt upon fill up. The return agent could care less if you whine over it too cause ALL they know is there doing what there boss tells them to do. ALSO ITS ILLEGAL TO VIDEO TAPE SOMEONE THAT DOESNT WANT TO BE VIDEO TAPED!!! Bring a RECEIPT if you dont want to get charged!!! Is that SOOO hard?!

[MrTonvis]

@808ITO Ummm, The check in guy can look at the gauge and see that it says full. I really hope your not serious, If so then you my friend are a moron, So by your logic when i rent a car and the gauge says full, I should get " Proof " that its actually full ?

[stealthgerm]

nice vidio but do they still have the hidden charge.

[peepnklown]

I have never had this issue with Enterprise Rent A Car.

[CurrentlyZero]

CONT. You would be surprised to notice that most cars even tho they are "Full" can still take up to 3 gallons of gas. Which is why this fuel charge takes place. And its not a Scam. All rental locations differ and depending on what state you are in and what gas prices are at and what it costs the company your renting from to buy gas from the providing company all prices will be different. Especially if its an airport. Airports force us to appy airport fee's

[808ITO]

@theinvestigativeguy

the fuel receipt policy is used to make sure each customer replaced fuel used within 10 miles of the location..the receipt just helps verify when and where it was topped off..if not, hw is the check-in guy to knw if you filled it after driving only 14 miles?just because u said so?? Besides the posted signage, you also agreed that u understd and dollar fuel policy when u signd the electronic signature capture device at the counter.. now, how is that a hidden charge??