CSU: ITIL v3 Assets, Resources and Capabilities

This video introduces assets, resources and capabilities as explained in the ITIL v3 volume Service Strategy.
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these.
As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

Category:

Education

Tags:

• CSU
• ITIL
• V3
• Assets
• Resources
• and
• Capabilities

[Biecore]

Hi Marco, I think the question should be: Which one of the following is considered both a Resource and a capability? Keep up the good work, grtz from The Netherlands

[IsleBeeBach]

@Biecore Correct! Assets/Resources :-) it all sounds the same doesn't it - I'll change the question - not sure when I can find the time to upload a replacement video though. In ITIL both Resources and Capabilities are seen as Assets - so you're 100% correct. Must have been sleeping when I created that question :-) De garrortjes van een ouwe Rotterdammer - "khen je wel hore toch - niet dan?"

[pope314]

Wow - I didn't know there would be so much ITIL content on YouTube, and it's even better than most of the materials you get in the classroom from other training organisations. At least Marco seems to know what he's talking about.

[zoemoonspell]

Marco has the best ITIL videos available online - this stuff should have been available years ago! Finally someone that actually shares some knowledge in ITSM space - the rest of the course providers either seem to sit on, charge a fortune and only copy it from others! Way to go IsleBeebach!

[raosahil]

really good