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CSU: ITIL v3 Service Design Goals and Objectives

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Uploaded by on Apr 28, 2009

This video introduces the service design goals and objectives.
Service Design is one of the five ITIL core publications that together make up the ITIL v3 framework. Although not a standard ITIL v3 is commonly used worldwide to (further) enhance the efficiency and effectiveness of providing IT services to customers.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

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Uploader Comments (IsleBeeBach)

  • volume is not good enough

  • @adam50210 Then turn up your speakers LOL

  • Did you try putting the volume up a bit? Otherwise I see if I can re-record the sound for this one. Thanks for bringing it to my attention. All the best - IsleBeeBack :-)

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  • very quiet sound..

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  • Try using headphones.

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