The journey of cultural competency involves learning to ask respectful questions, not learning stock answers or rote answers. Some people believe that cultural competency training involves learning stereotypes about cultural groups. In this short video, Howard J. Ross, Founder and Chief Learning Officer of Cook Ross Inc., address myths and misconceptions about culturally competent care. Along the way, he gives tips and strategies to use CultureVision (www.crculturevision.com) to understand cultural patterns and archetypes that help us to search for questions and clues that improve cultural communication, build trust and rapport, and improve patient outcomes.
who is the person talking?
amada1sweet 4 months ago