Unisys - Rapid Content Developement

The training department at Unisys needed to retrain its worldwide sales force through thirteen very specific courses, but only had eight weeks to complete the task. With a small training department, the team needed to carefully manage scarce resources to finish on time.

Earlier in the year the training department had developed a questionnaire template they could send to subject matter experts. This document would extract the specific information they would need to design the courses. Because the task was so daunting and the information collected had to be accurate, David Wesley Tonkin and Robert A. Ruscoe probably put more rigid standards in place and focused on quality even more.

When designing the content collection, the team looked for a conglomerate of people who had partial knowledge or pieces of the puzzle in order to expand and shape the concept as much as possible.

This new process not only brought the training department closer together, but also closer to senior management. The raw challenge drove the team forward and provided a roadmap to producing rapid content development.

Category:

Education

Tags:

• CorpU
• Corporate
• e-learning
• HR
• Training
• Learning
• Leadership
• Performance
• Unisys
• Robert
• Ruscoe
• David
• Wesley
• Tonkin