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A special message from Jorgan teucH, CXO of Aweall Corp.

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Uploaded by on Mar 29, 2009

Amicable salutations!

This is Jorgan teucH, CXO of Aweall Corp. I'm pleased to make the following announcement:

To improve customer delight, we're firing (also known as "rightsizing") all our stupid* and mean "customers"!

Our stockholders, board, and cats may question "OMG WHY???" Let me explain: stupid and mean people are bloated with slop. They burden us by wasting our time, energy, money, and love — which makes less resources available for good customers. That lessens the probability of customer delight, let alone satisfaction, from being attained.

The customer is certainly not always right, but we can have the RIGHT CUSTOMERS who find pleasure within us too. (Oh yes!)

Let me also reassure you: I'm aware all of us have bad days. But when someone exhibits a chronic and degenerative history of being a jerk/douchebag/asshat to others, specifically abusing our staff, they're not right for us, and certainly not nice human beings.

* I shall also define "stupid" NOT as "I don't know", but as in "presented an opportunity to benefit, and doesn't".

We pride ourselves at Aweall of having a company culture celebrating being not just efficiently useful, but elegantly fun. And we believe customers that passionately engage these values are right for us, too.

To all of our RIGHT CUSTOMERS, ye've blessed up with your business, and we shall continue to make products and/or services which make us profitable, but only if you feel happy. For that is ultimately what counts.

There'll be a press conference with musical interlude in another hemidemisemiquaver fortnight. Be hearing you.


____[SIGN HERE]____
J.H.

  • likes, 6 dislikes

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Uploader Comments (Torley)

  • Yes, this is a reference to Dieter Meier. CONGRATS to those of you who figured it out.

Top Comments

  • I get it and its intresting. And nice. There is a few problems that this kind of atitude might lead to but generaly I suport it as a basic idea that customer support or similar do not have to waist time on people who abuse the staff.

    Example: On the other hand it can creat a culture where staff gets very sensitive towards ANY sign of missbehave.

  • is this a subtle hint of Linden Labs new attitude?

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All Comments (18)

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  • You're a freak,fim71

  • sorry, the video started to make me really dizzy, so i stopped it from the start already.

  • What! XD

  • I like this a lot. Makes a lot of sense and it's about time somebody decided to get rid of people who don't wanna play nice.

  • i don't get it

  • hahahahahaha my english is in german lol nice video xD

  • What ever.

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