CSU: ITIL v3 The Service Lifecycle Model

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Uploaded by on Apr 25, 2009

This video introduces the (new) service life-cycle model as used within the ITIL v3 framework.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

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Education

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Standard YouTube License

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  • This was like informative but like alot of likes

  • This video is a great way to learn the concept of the Service Lifecycle model as used by ITIL v3. I think it's a great way how Marco transfers this knowledge using YouTube videos. Are you also going to make these videos for ISO/IEC 20000?  I hope you will!

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