This video introduces the (new) service life-cycle model as used within the ITIL v3 framework.
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This was like informative but like alot of likes
LeifGerhardt 1 year ago
This video is a great way to learn the concept of the Service Lifecycle model as used by ITIL v3. I think it's a great way how Marco transfers this knowledge using YouTube videos. Are you also going to make these videos for ISO/IEC 20000? I hope you will!
pope314 2 years ago