Sprint/Nextel - Third World Quality Cell Phone Service!

Are you an existing Sprint/Nextel customer who is fed up with poor cell phone service that is reminiscent of phone systems in third world countries, or are you a consumer who is thinking about signing up with Sprint/Nextel....if so, then you need to listen to this. The beginning is an actual voice mail greeting by a very frustrated Sprint/Nextel customer, who's had it with dropped calls, lost voicemail messages and the deplorable service that this company provides.

Category:

People & Blogs

Tags:

• Sprint
• Nextel
• Cell
• Phone
• Wireless
• Carrier
• complain
• about
• bad
• cell
• phone
• service
• Dropped
• Calls
• Bad
• Customer
• Service

[gloopey1]

My question is this: why in the world did you feel the need to post this ridiculous, waste of space video anyway? Who cares if you don't like Sprint? I hate Verizon. The one short year I had their service, nothing but dropped calls, static and rude customer service idiots. Yeah, every carrier has problems, so why waste two and half minutes of everyone's life complaining about yours? Get a clue, nobody cares!

[FrustratedConsumer]

Judging by the comments this video received there seem to be many folks that disagree with you.

[jpkm7992]

SPRINT IS A DISHONEST COMPANY.THEY MADE A MISTAKE ON MY BILL,THEN RUINED MY CREDIT, THEY LAUGHED IN MY FACE,SAID IT WAS THERE WORD AGAINST MINE,TO BAD FOR ME.VERY MEAN,VERY DISHONEST,RUINED MY CREDIT, BAD COMPANY. BEWARE ,DON'T SIGN A CONTRACT WITH THIS DISHONEST COMPANY, dON'T LET SPRINT DO TO YOU WHAT THEY DID TO ME. DISHONEST COMPANY,DISHONEST COMPANY. JOHN, TAMPA. SPRINT RIPPED ME OFF ,AND RUINED MY CREDIT.BAD,DISHONEST COMPANY..SPRINT SUCKS,SPRINT SUCKS.SPRINT SUCKS!!! John Tampa

[djfail64]

I had sprint for 3 years in the vegas area then moved to indiana. I was told i had to go with nextel to get service where im living now so it cost me 450 dollars for a new nextel phone just to find out sprint cdma had service here. also i was sent 12 phones in a 6 month span because they were junk. way to go sprint!

[dman71953]

sprint its self nor any cell phone company reports anything to your credit... it is never under the carriers name on your credit... however if you do not pay what is owed then when the oca buys your debt and you dont pay them they do report to your credit... thats it all the facts in one period end of discussion

[danielofantioch]

@BabyButtSmell I don't think youre understanding. Payment history isn't reported plain and simple. It's only reported when your account is cancelled due to non payment and referred to in out side collection agency.

[BabyButtSmell]

@danielofantioch No offense bud, but if you are so sure a cell phone contract problem can't end up on your credit report, there is a simple proof you can do. Go sign a cell contract, don't pay it, and wait and see if it don't wind up on your credit report. Why not try it if you're so sure? If you are so confident not paying a cell bill doesn't wind up on your credit report, you have nothing to worry about. But what I know is something else. They don't keep your SSN for no fucking reason

[danielofantioch]

@BabyButtSmell The only possible way for your credit to be hit, would be if your account had an unpaid balance when it was cancelled. Unless you were in some kind of long billing dispute and refused to pay til it was corrected, account got cancelled due to non payment, sent to OCA, Account corrected, payment received, account re-opened. I could see that hitting your credit?? But Sprint doesn't allow cancelled accts to be reactivated if the cancellation is over 60 days > new acct, new cred check.

[danielofantioch]

@BabyButtSmell No offense but I'm right about this. I'm not trying to justify this by having worked there but it should count for some level of honesty\accuracy here. I worked my way up from agent, to quality, to escalations, to trainer, to team manager, to assistant program manager of escalations. THEY DO NOT REPORT TO CREDIT, until its referred to an "OCA". (completely cancelled to due non payment). It takes at least 4 billing cycles to pass the suspension before that happens.

[danielofantioch]

@BabyButtSmell Collections is all internal. Sprint does not "hand over" it's financial management to vendors. Just account management like new activation's, plan, billing, trouble shooting. The only time its handed over to an OCA "outside collections agency" is when the account has been cancelled by sprint due to long term delinquency. (by that I mean when the account goes SOP far unpaid that its PAST "service interrupted" PAST "suspended for non payment" but cancelled & "refereed to OCA")

[BabyButtSmell]

@danielofantioch The collection agency that you hand it over to puts it on a person's credit report even if you don't, as an "uncollectable account." So it does fuck with your credit if you are erroneously overcharged, refuse to pay for their mistake, and then the company gives it to collections. I called to upgrade to 600 minutes once and the dooshes upped the plan to 6000. If they didn't fix the mistake there was no way in hell I was going to pay it, & they would've sent it to collections

[danielofantioch]

@jpkm7992 All could be true... But that "ruined your credit" part is false. I managed a store for 4 years, and at a call center for 2 years after that... Billing and Payment history is never reported to the credited agencies for any reason expect when your account is cancelled due to an unpaid balance that is so delinquent that the in house customer finance had to refer to a collection agency. The "credit" that sprint keeps is solely in house to determine customer value.