Brent Leary, CRM industry analyst, advisor, author, speaker and award winning blogger briefly discusses his upcoming Nov. 11th 2009 8:30 a.m. Eastern Sage Summit presentation about Social CRM trends (session CRM35). Leary's presentation will also be available via Live Webcast at www.sagecrmsolutions.com/socialcrm. Social media press release with additional details at http://pitch.pe/32175
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