Success with CRC: Eliminating Fraud and Shortening Time to Invoice

Before: Keeping track of 400 merchandisers across the East Coast was difficult and expensive; merchandiser fraud was a common problem, as timesheets were relatively easy to fake, and there were additional human resources cots associated with paper methods. Lack of concrete documentation for rep visits also made fast invoicing difficult.

After: By using the VelociTRACKER IVR system to manage field reps, Plant Partners, Inc. was able to eliminate merchandiser fraud and reduce payroll costs of data entry. In addition, with the in-depth reports generated by VelociTRACKER, Plant Partners was able to speed up invoicing by providing documented task & visit compliance, which consequently reduces float and improves cash flow.

Category:

Science & Technology

Tags:

• CPG fraud
• invoicing
• reducing float
• reducing payroll costs